ICAM Facilitator Basic | ONLINE

Nationally Recognised ICAM Facilitator Qualifications

When you successfully complete this online training, you will earn an OHSA ICAM FACILITATOR Statement of Attendance. Furthermore, you will secure a Statement of Attainment featuring two (2) Nationally Recognised Units of Competency:

• BSBWHS416 Contribute to workplace incident response
• RIIWHS301E Conduct safety and health investigations

These units empower you to accurately assess situations, establish investigation parameters, and systematically analyse root causes to prevent future incidents.

ICAM Incident Investigation Online Course Overview

We specifically designed the ICAM Facilitator Online Course as an essential introductory program for proactive ICAM Team Members. We built this curriculum directly upon Professor James T. Reason’s groundbreaking research into human error and accident causation.

Today, safety professionals globally recognise the Incident Cause Analysis Method (ICAM) as the peak incident investigation methodology. Consequently, major construction, mining, and resource clients explicitly require their leaders to use this framework.

Master the five essential steps of ICAM Investigation Planning to ensure a structured, compliant, and highly effective incident response.

Through our interactive online portal, you will effortlessly grasp crucial safety concepts, and you will learn:

• How to apply the Swiss Cheese Model: You will apply Professor James T. Reason’s renowned Human Error framework to understand how organisational defences fail and allow hazards to become active incidents.
• The 5 Whys Analysis: You will cut through surface-level excuses and drill down to genuine root causes using this simple yet highly effective questioning technique.
• PEEPO Data Collection Matrix (People, Environment, Equipment, Procedures, Organisation) to real-world scenarios.

Moreover, our highly experienced experts—who have personally led hundreds of serious industry investigations—crafted every online module to ensure you receive the highest quality education available.

Master the 5 Whys technique in the ICAM Facilitator Course to drill past surface-level excuses and uncover true systemic root causes.

IMPORTANT COURSE TIMEFRAMES & DEADLINES

• How long does the training take? The self-paced coursework typically takes about one full day (approximately 8 hours) of dedicated study to finish. However, because the online platform is flexible, you can spread this time over several days or evenings to suit your work schedule.
• How long do I have to complete the course? Once you receive your official enrolment confirmation and login details, you have a maximum of six (6) weeks to complete all online modules and submit your final assessment. We strictly enforce this 6-week window, so we highly recommend starting your modules as soon as you receive access!

Who Should Enrol in the Online ICAM Facilitator Course?

This flexible online course is well-suited for any professional stepping into an incident investigation team. Specifically, you will benefit immensely if you hold one of the following roles:

• Safety Officers and WHS Representatives
• Site Supervisors and Project Managers
• Union Officials
• Government or Workplace Inspectors

Do you prefer to learn in a classroom? We also offer this program via Face-to-Face ICAM Training or Zoom ICAM Classes.

ICAM Facilitator Course Syllabus and Learning Modules

Our comprehensive online curriculum covers everything you need to confidently facilitate an investigation. You will master the following vital topics:

• Introduction to WHS Law: Common Law and WHS Legislation principles.
• Accident Causation Theory: Understanding the Just Culture and the Safety Triangle.
• Human Error: Identifying slips, lapses, mistakes, and violations.
• The Investigation Process: Developing an immediate action plan and collecting data efficiently.
• Analytical Tools: Creating Event and Condition Charts, Incident Trees, and using the 5 Whys.
• Causal Factors: Pinpointing absent/failed defences, individual actions, and organisational factors.
• Reporting: Completing ICAM Coding, filling out Analysis Forms, and presenting actionable recommendations.

Online ICAM Course Prerequisites and Technical Requirements

Because we deliver this course online, you enjoy total flexibility. However, you must meet a few basic requirements to ensure a smooth learning experience:

• Technology: Ensure you have a reliable, high-speed internet connection and a computer or laptop. Tablets and smartphones do not support the full assessment features. We highly recommend using Google Chrome for the best experience.
• Language & Literacy: To successfully complete your written assessments, you must have a sound understanding of English. We therefore highly recommend a minimum of Grade 10 literacy. As you will complete this training via our online portal, you must also have basic digital proficiency. This includes confidently navigating the internet, sending emails, and editing, saving, or uploading PDF documents.
• Age limit: You must be at least 18 years old to enrol in any OHSA nationally accredited program.
• Visa Status: We cannot accept students currently holding a student visa or those who are the partner of a student visa holder.

Frequently Asked Questions: ICAM Facilitator Online Training

• What exactly is the ICAM methodology? The Incident Cause Analysis Method (ICAM) is a prominent, step-by-step investigation framework. It helps you identify the root causes of workplace incidents rather than simply blaming individuals.
• Can I complete this entire course online? Absolutely! We designed this course for fully self-paced online learning.
• Are there any prerequisites for this course? No formal qualifications are required. You only need basic computer skills, high-speed internet, and a solid grasp of English.
• How long does the online course take? Since it’s self-paced, the time depends entirely on your schedule. Most students typically finish the reading, online activities, and assessments within about one full workday (around 8 hours). You have up to six weeks to complete all modules and submit your final assessment.
• How will you assess my skills online? We assess your competency through a mix of written theory questions and practical online case studies.
• Is the certification nationally recognised across Australia? The ICAM methodology is a highly respected global industry standard, rather than a government-accredited qualification. However, our training seamlessly integrates this methodology with official Australian safety standards. When you successfully complete the course, you will receive an OHSA Statement of Attendance for the ICAM Facilitator training. You will also earn a Statement of Attainment for two distinct, nationally accredited WHS units (BSBWHS416 Contribute to workplace incident response and RIIWHS301E Conduct safety and health investigations). Employers and regulatory bodies across all Australian states and territories fully recognise these two WHS units.
• Do I need to buy special software for the course? No. You simply need a modern web browser to access our student portal.
• Can international students take this online course? Yes, in most cases! We accept international students residing overseas or in Australia, as long as they are not on a Student Visa (or partners of student visa holders).
• What is the difference between an ICAM Facilitator and an ICAM Lead Investigator? Level 1 (Facilitator) equips you with the fundamental skills to contribute to and help facilitate an investigation team. Level 2 ICAM Lead Investigator Course trains you to officially lead complex, high-risk, or fatal incident investigations.
• How do I start the online course? Starting is easy! Simply click the “Book Now” button, complete your registration, and you will receive access to the online learning portal. If you represent a company, consider registering for a Corporate Account to receive group discounts.