ICAM LEAD INVESTIGATOR Training Course

BSBWHS515 Lead Initial Response to and Investigate WHS Incidents*
RIIWHS301E Conduct Safety and Health Investigations*

*Students who attend face-to-face courses delivered in New Zealand will receive a Statement of Attendance for the OHSA ICAM Lead Investigation Training Course.  All other locations and modes of delivery (ie. Zoom) will receive a Statement of Attainment for the aforementioned units and the ICAM  Statement of  Attendance.

The ICAM Incident Investigation method is quickly becoming the preferred method for investigating incidents on many significant projects and is being identified as a required skill for WHS personnel.

The OHSA ICAM Incident Investigation Lead Investigator Course has been developed around the Incident Cause Analysis Method, which Professor James T Reason developed in association with his research on Human Error and its contribution to incidents.

It is now globally recognised as a peak incident investigation methodology and is widely used in the industry for safety-related incidents. Many concepts, such as the Swiss Cheese Model, Active and Latent Failures, etc., have now become part of the safety vocabulary of incident investigation. Numerous industries and major construction and resource clients require their supervisors, managers, and safety officers to be competent in using this methodology for incident investigations.

OHSA has been teaching this methodology to the industry for over 20 years. Our facilitators of this course have conducted 100 incident investigations for aviation, energy, rail, road, mining, construction and emergency services. We have been commissioned by industry, government, transport regulators, coroners and courts to either lead or contribute to these incident investigations. OHSA has developed this course so that you can easily understand concepts such as the 5 Whys, Timeline, the PEEPO Data Collection Matrix (People, Environment, Equipment, Procedures, Organisation) and the four occurrence causal factor elements, including Absent/Failed Defences, Individual/Team Actions, Task/Environment Factors and Organisational Factors and thereby practically apply them to your workplace incident investigation.

Our lead course facilitators have investigated fatalities, mine explosions, near-miss rail disasters, serious transport incidents and hundreds of common law personal injury cases. Our main facilitator holds a Master’s Degree, has developed a curriculum for Universities, lectured at Universities, advised Ministers and Commissioners, consulted around the globe and has been invited to many conferences over the past 20 years and was recently requested to convene a safety conference for serious plant incidents for the forestry industry (as recently as 24&25th July 2017 at Marysville Victoria)!

This course is designed for anyone who might be involved in an incident investigation team, including supervisors, safety representatives, managers, safety officers, union officials, and inspectors.

Students will be trained in the ICAM methodology and upon successful completion of the ICAM Lead course they shall receive the ICAM Lead certificate and Two (2) Nationally Accredited units* notably:

• BSBWHS515 Lead Initial Response to and Investigate WHS Incidents
• RIIWHS301E Conduct Safety and Health Investigations

These two (2) Nationally Accredited Units describe the skills and knowledge required to plan, conduct and report on investigations of work health and safety (WHS) incidents that have resulted in, or have the potential to result in, injury or damage. It covers conducting an initial assessment of the situation, establishing the scope and legal parameters of the investigation, conducting a systematic analysis to identify underlying causes and actions for prevention, and reporting on the outcomes of the investigation appropriate to the potential severity of the incident, which may include accessing specialist expertise.

* Students who attend face-to-face courses delivered in New Zealand will receive a Statement of Attendance to the OHSA ICAM Lead Investigation Training Course. Students in all other locations and modes of delivery (e.g., Zoom) will receive a Statement of Attainment for the aforementioned units and the ICAM Statement of Attendance.

The course covers the following contents:

• Introduction
• Common Law
• WHS Legislation
• Policy & Procedures
• Accident Causation Theory
• Just Culture
• Safety Triangle
• SWISS Cheese Model
• ICAM
• Human Error
• Types of Error
• Slips
• Lapses
• Mistakes
• Violations
• Immediate Action
• Plan Investigation
• Collect Incident Data
• People
• Environment
• Equipment
• Procedures
• Organisation
• Event and Condition Charts
• 5 Whys
• Incident Trees
• Absent / Failed Defences
• Individual / Team Actions
• Task / Environmental Conditions
• Organisational Factors
• ICAM Coding
• ICAM Analysis
• Form Recommendations & Report
• Conclude the Investigation
• Report the Findings

*COMMENCING 1 JANUARY 2022 ICAM LEAD INVESTIGATOR COURSE WILL BE DELIVERED AS A ONE (1) DAY FACE TO FACE COURSE WITH ONLINE PRE-COURSE WORK REQUIRED TO BE COMPLETED PRIOR TO COURSE ATTENDANCE (ALTHOUGH PNG WILL STILL BE TWO (2) DAYS). STUDENTS WILL NEED TO COMPLETE PRE-COURSE TASKS, WHICH WILL INCLUDE WATCHING THE ONLINE COURSE LECTURES & ACTIVITIES AND COMPLETING VARIOUS THEORY ASSESSMENT TASKS (APPROX 6-8 HOURS OF WORK). THE ONE (1) DAY FACE-TO-FACE COMPONENT WILL INCLUDE WHAT HAS ORDINARILY BEEN THE SECOND DAY OF THE TWO-DAY F2F COURSE, i.e. THE PRACTICAL DEMONSTRATION TASKS.

*NOTE: If OHSA is unable to conduct this course F2F viably, it may be delivered via Zoom conferencing on the advertised dates/times. Students may also wish to transfer their enrolment to online mode. If the course is delivered via webcam conferencing (i.e. Zoom), students will need to have reliable, fast internet, a quiet room, webcam ability, and preferably a headset (with microphone).

It is recommended but not necessary that any candidates wishing to enrol in this course hold either the ICAM Facilitator Basic Course, Health and Safety Representative HSR formal qualifications, Certificate IV in Work Health and Safety or equivalent vocational experience in conducting incident investigations.

There are no formal prerequisites for the ICAM Lead Investigator Course, although Grade 10 language and literacy are recommended as a minimum. A sound understanding of the English language is also required.

To receive the Nationally Recognised Unit of Competencies, the learner must satisfactorily complete both theory and practical assessments. The course is assessed via written theory, practical classroom exercises and role plays, and two incident investigations (one conducted as a group class simulated exercise and one to be submitted post-course).

Candidates should have access to a current workplace to complete the post-course incident investigation & report.

Candidates should have access to a suitable computer/internet/printer and sufficient internet skills. They should also have the resources and capability to participate in video conferencing/webinars or Facetime interviews with the Trainer/Assessor (if required). Students should also be allocated sufficient time and resources to complete the course content.

Candidates must complete the course within six (6) weeks of attendance to the face-to-face course.

Zoom Course: Students will need access to a PC or laptop with reliable internet, a suitable webcam, and a microphone to participate in the Zoom session.

Q. How long is the course?

A. The face to face component of the course from 1 January 2022 is ONE (1) Day – although PNG will remain 2 days. You will be required to complete the pre-course work (approx 6-8 hours of work) prior to attendance to the F2F course. Upon confirmed enrolment from our office, you will be sent the online logins to watch the course lectures and activities, and you must complete the various theory assessment tasks before you attend the F2F ONE (1) Day course.

Q. How long do I have to complete this course?

A. Students are required to complete and submit the theory and practical assessment tasks within six (6) weeks of attending the course.

Q. What will I receive?

A. Students who successfully complete the course will receive a Statement of Attendance to OHSA ICAM Lead Investigation Training Course and a Statement of Attainment with the Nationally Recognised Units of Competency listed above in the ‘Competency Units’. Students who attend face to face courses delivered in New Zealand on receive the Statement of Attendance to OHSA ICAM Lead Investigation Training Course.