Rehabilitation and Return to Work Coordinator

RRTWC Certificate of Completion

Upon successful completion, students will receive a RRTWC training course certificate of completion, stating they have completed a course approved by the Queensland Workers’ Compensation Regulator to provide RRTWCs with the necessary skills and knowledge to perform the functions of the RRTWC role as prescribed in the Queensland legislation.

Should students wish to receive the nationally recognised Statement of Attainment (SOA) for BSBWHS417, which assists with managing the WHS implications of return to work, they will need to complete an additional short RRTWC Gap Assessment and pay a fee of $150.

For booking, please follow the link: RRTWC GAP ASSESSMENT

If you are only required to show evidence of your training and competence to be an RRTWC in Qld, you do not need the SOA.

OHSA’s RRTWC Course – Queensland Workers’ Compensation Regulator Approved

OHSA’s Rehabilitation & Return to Work Coordinator (RRTWC) course is the first in Queensland approved by the Workers’ Compensation Regulator. This course introduces participants to managing injured workers under the Workers’ Compensation and Rehabilitation Act 2003 (QLD) and Regulation 2014 (QLD).

https://www.worksafe.qld.gov.au/licensing-and-registrations/rehabilitation-and-return-to-work-coordinator-training/training-courses-for-rrtwcs

Responsibilities / Legal Requirements

Responsibilities for Employers and RRTWCs:

• Employers must ensure their RRTWC is qualified and competent as per Section 226 of the Act.
• RRTWCs must understand the principles of managing injured workers according to legislation and best-practice injury management.
• RRTWCs should be able to fulfil the functions outlined in Regulation 114.

Course Provider Credibility

OHSA is the leading provider of RRTWC training in Queensland. Over the past 10 years, we have trained 5,000+ RRTW Coordinators.
Our trainers hold Postgraduate Allied Health qualifications and have extensive workplace injury management experience, providing expert guidance on challenging cases.

Zoom / Online Option

Facilitated Zoom Course
Can’t attend face-to-face? Join our interactive Zoom course. To participate in role-plays and discussions, you must have a working webcam and microphone.
Book the Zoom Course Now

SOA / Additional Assessment

Optional: Nationally Recognised Statement of Attainment (SOA) for BSBWHS417

• Complete a short RRTWC Gap Assessment

• Fee: $150

• Assists with managing the WHS implications of return-to-work
  Book RRTWC Gap Assessment

Included Material / Course Benefits

Students Receive:

• Sample Workplace Rehabilitation Policy & Procedures

• Injured Worker Pack with template letters, forms, and brochures

• Rehab System Audit Template

• Relevant Legislation references

• PowerPoint Presentation on Workplace Rehabilitation

Save time and money – all materials included!

This course is designed for individuals who are, or will be, appointed as Rehabilitation and Return to Work Coordinators (RRTWC) within their organisation. It is ideal for:

• Employers in Queensland with a wages bill over $7.5 million, who are legally required to have a trained RRTWC.

• HR professionals, managers, and supervisors are responsible for workplace health, safety, and employee well-being.

• Health and safety officers seeking to expand their skills in injury management and workplace rehabilitation.

• Business owners and senior leaders who want to ensure compliance with WorkCover Queensland requirements.

• Anyone aiming to develop practical skills in managing workplace injuries and supporting safe, timely return-to-work programs.

Benefits of Completing This Course:

• Gain the knowledge and confidence to manage return-to-work processes effectively.

• Ensure your organisation is legally compliant with Queensland regulations.

• Learn best-practice strategies for workplace rehabilitation and injury management.

Equip yourself with the skills to support employees safely, efficiently, and legally – and make a real impact in your organisation.

This course equips participants with the knowledge and skills to effectively manage workplace rehabilitation and return-to-work processes. Participants will learn to:

• Understand and apply legislation: Assist employers in meeting obligations under the Workers’ Compensation and Rehabilitation Act 2003 (QLD), including amendments, and develop a practical working knowledge of the law.

• Coordinate safe return-to-work: Support injured workers using current workplace rehabilitation best-practice guidelines.

• Develop workplace rehabilitation policies: Create policies, procedures, and appendices tailored to your organisation.

• Raise workforce awareness: Educate supervisors, managers, and staff about the importance of effective workplace rehabilitation.

• Manage practical and administrative processes: Identify the steps and paperwork required following a worker injury and throughout the rehabilitation process.

• Understand key roles: Recognise the responsibilities of everyone involved in workplace rehabilitation, including employers, RRTWCs, medical practitioners, and insurers.

• Communicate effectively: Liaise with injured workers, management, treating medical practitioners, insurers, and other stakeholders.

• Establish rehabilitation plans: Create, or collaborate on, individual return-to-work plans that meet the specific needs of injured employees.

By completing this course, participants gain the confidence to manage workplace rehabilitation efficiently, support injured workers safely, and ensure compliance with Queensland regulations.

To enrol in the OHSA Rehabilitation & Return to Work Coordinator (RRTWC) course, students should meet the following requirements:

• English literacy: Students must be able to read and write in English.

• No prerequisites: There are no prior qualifications or skills required to book this course.

• Pre-reading: Pre-reading activities and assessment questions will be provided upon booking and must be completed before attending the course.

• Assessment completion: While most of the course is completed during class, some learners may have post-course work to finalise their assessment. All assessment items must be returned to the RTO within six (6) weeks for marking.

Flexible Delivery via Zoom (if needed)

• If face-to-face (F2F) delivery is not viable, the course may be conducted via Zoom on the advertised dates.

• Students can also choose to transfer their enrolment to online mode.

• Zoom participants must have:

  • Reliable, fast internet connection

  • PC or laptop with webcam

  • Microphone or headset

  • Quiet, distraction-free environment

This flexible delivery ensures all participants can complete the course and gain their QLD Workers’ Compensation Regulator-approved RRTWC certification, regardless of location.

What is a Rehabilitation and Return to Work Coordinator (RRTWC)?
A Rehabilitation and Return to Work Coordinator (RRTWC) is responsible for supporting injured workers to safely return to work and ensuring employers meet their obligations under Queensland workers’ compensation legislation.

Who needs to complete RRTWC training in Queensland?
Workplaces in Queensland with a wages bill over $7.5 million per year are required by law to appoint a trained Rehabilitation and Return to Work Coordinator.

Does WorkCover Queensland approve this RRTWC training course?
Yes. Our course is WorkCover QLD approved, ensuring you meet compliance requirements for Rehabilitation and Return to Work Coordinator training.

Can I complete the RRTWC training online?
Yes. The course is available both online (live via Zoom) and face-to-face in Brisbane or Gold Coast. This flexibility allows you to choose the delivery method that best suits your schedule.

How long does the RRTWC course take to complete?
The training is typically delivered over one full day (approximately 6–7 hours), with online and in-person options.

Do I receive a certificate after completing the training?
Yes. Upon successful completion, participants receive a Statement of Completion. Should students wish to receive the nationally recognised Statement of Attainment (SOA) for BSBWHS417, which assists with managing the WHS implications of return to work, they must complete an additional short RRTWC Gap Assessment.

Is this course nationally recognised or QLD-specific?
The RRTWC course is specific to Queensland and aligned with WorkCover QLD requirements. Other states and territories may have different return-to-work obligations.

What are the entry requirements for the RRTWC training?
There are no formal prerequisites. However, participants should have good communication skills and an understanding of workplace processes.

What topics are covered in the RRTWC training?
The course covers:

• Legislative requirements in QLD
• Role of the RRTWC
• Developing and monitoring return-to-work plans
• Working with injured employees, doctors, and insurers
• Reporting and compliance obligations

How do I enrol in the RRTWC course?
Enrolments can be completed directly through our website. Select your preferred delivery method (online or face-to-face), choose your date, and complete the registration process.