Course Code: RRTWC QLD  
Course Name:
   Rehabilitation & Return to Work Coordinator
Duration: 1 Day
Maximum Students: 20 Students (Bookings Essential)
Price: $350 (face to face) or $350 (Online) · In-house training also available
Pre-payment and bookings for this course are essential
  Contact OHSA 1300 647 200 ·

Doing the course online?

log in here

Course Description

This course provides the introduction to the management of injured workers in Queensland according to the Workers’ Compensation and Rehabilitation Act 2003 & Regulation 2014.


Target Audience

It is the responsibility of the employer to ensure the Rehabilitation and Return to Work Coordinator is appropriately qualified and competent to carry out their role as per S.226 of the Act. This course helps employers and workers achieve this through developing an understanding of the principles of managing injured workers with reference to the legislation and best practice injury management principles.


Course Content

This course is designed to provide participants with the necessary knowledge and skills to:

· Assist the employer to discharge legislative obligations as outlined in the Workers’ Compensation and Rehabilitation Act 2003, including any amendments and apply a working knowledge of this legislation;
· Coordinate the return to the workplace of an injured worker recognising current workplace rehabilitation best practice guidelines;
· Coordinate the development of a policy, procedures and appendices, to manage workplace rehabilitation within their own workplace;
· Raise the awareness of other members of the workforce (supervisors, managers, workers) regarding workplace rehabilitation;
· Identify the practical steps and administrative (paper work) procedures required following the injury of a worker and throughout their rehabilitation;
· Identify the role of key persons involved in the rehabilitation process;
· Communicate with injured workers, management, treating medical practitioners, worker’s compensation insurers’ staff and other key persons involved in the workplace rehabilitation process;
· Establish a plan (or work with an external provider to establish a plan) which meets the needs of an injured worker.


Course Outcomes

Upon completion, participants will be able to competently:

  · Describe considerations for workplace rehabilitation in relation to a specific organisation;
  · Locate information relevant to rehabilitation in the Queensland legislation;
  · Coordinate rehabilitation with relevant stakeholders, particularly in relation to the recognition of paperwork, which may be used to facilitate the rehabilitation process;
  · Identify the basic elements for keeping accurate and objective case notes containing details of communications between the worker, the rehabilitation and return to work coordinator and other relevant parties in order to monitor the effectiveness of rehabilitation;
  · Create a basic two week suitable duties program;
  · Identify methods of communicating workplace rehabilitation information to the workplace and to deliver basic information relating to this;


Course Requirements

There are no pre-requisites for this course. Pre-reading activities will be sent to students upon enrolment.


Course Dates and Locations

· OHSA interactive course calendar - click here 


Course Elements

Modules include:

  • BSBWHS407A – Assist with claims management, rehabilitation and return-to-work programs

Assessments & Awards

Participants who demonstrate competency by passing both the theory and practical assessments during the course will receive a Statement of Attainment from OHSA.


Entry Requirements

Whilst there are no mandatory requirements for entry to this course, it has been found that an effective Rehabilitation and Return to Work Coordinator requires:

  • Sound Interpersonal skills
  • Good written and communication skills
  • Sound numeracy skills
  • Ability to enlist the support of both management and workers
  • Good organisational ability







back to top Back to top